COVID-19 has impacted nearly all the aspects of our social life, including dining out. The food service sector has been forced to contend with a sudden jump toward digitization, and it's been a sink or swim kind of situation for businesses that were afraid to go digital and adapt to technological changes.

Almost overnight, we saw industries across the board revolutionize and transform their modus operandi. Some of the biggest ways the food industry changed over 2020 include:

More outdoor and curbside dining
It's safe to assume that outdoor and curbside dining will continue to grow over the year. With businesses and clients choosing to err on the side of caution, as well as embrace this fresh new fine-dining façade, it’s likely that this trend will stick around for a long time to come. Not only is there a certain excitement to it, but it also helps customers and staff both remain safe during operations.

Increase in cashless payments
Cashless payment options are increasing with the emergence of apps like G-Pay, Apple Pay, and even NFC tags like in our app, and COVID-19 has accelerated that boom. Removing the need for the transfer of cards, cash, bills, and receipts helps curb the transmission of bacteria, viruses, and other germs.